SMS Privacy Policy for Shelby Healthcare

Effective Date: January 1, 2025

At Shelby Healthcare, we value your privacy and are committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and protect the personal data you provide when you interact with us via text message (SMS).

By subscribing to our SMS service or responding to any SMS messages we send, you agree to this Privacy Policy.

1. Information We Collect

When you opt in to receive SMS messages from Shelby Healthcare, we may collect the following information:

  • Your phone number: The number you provide when you subscribe to receive SMS messages.

  • Message Content: Any information you send us via text message, including responses to surveys, offers, or other communications.

2. How We Use Your Information

We use your phone number and message content to:

  • Send you updates, promotions, and offers that you’ve requested or agreed to receive.

  • Respond to any inquiries or customer support requests.

  • Improve our communication and services based on your feedback and interaction with SMS content.

3. Opting In and Opting Out

By subscribing to our SMS service, you consent to receiving SMS messages from us. If at any time you wish to stop receiving messages, you can opt out by replying with "STOP" to any of our text messages.

You may also opt out by contacting us at (918) 984-4744.

4. Data Security

We use reasonable security measures to protect the personal information you provide via SMS. However, please be aware that no method of electronic communication is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Service Providers

We may use third-party service providers to send SMS messages on our behalf. These service providers are prohibited from using your data for any other purposes.

6. Data Retention

We will retain your phone number and any associated data only for as long as necessary to fulfill the purposes for which it was collected, unless required otherwise by law.

7. Your Rights

  • Access: You can request access to the phone number and any data we hold about you.

  • Opt-Out: You can opt-out of receiving SMS communications at any time by replying with "STOP" to our messages.

  • Correction and Deletion: If you believe any of your data is incorrect or wish to have it deleted, please contact us directly.

8. Children’s Privacy

Our SMS services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this SMS Privacy Policy periodically. Any changes will be posted here with an updated “Effective Date.” We encourage you to review this policy regularly to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this SMS Privacy Policy or how we handle your data, please contact us at:

(918) 984-4744 Tulsa & Greater Northeastern Oklahoma
(405) 446-9604
OKC & Greater Central Oklahoma
(405) 445-7257
Fax

301 North Harvey, Suite 215
Oklahoma City OK, 73102

SMS Terms and Conditions for Shelby Healthcare

Effective Date: January 1, 2025

By subscribing to and participating in Shelby Healthcare's SMS messaging service, you agree to these Terms and Conditions. Please read them carefully.

1. Subscription to SMS Service

By opting in to our SMS service, you consent to receive text messages (SMS) from Shelby Healthcare. These messages may include promotional content, updates, offers, and customer service communication.

2. Message Frequency

You will receive messages depending on your subscription preferences. Message frequency may vary based on your interactions with us.

3. Cost of SMS Messages

Standard message and data rates may apply. Please check with your mobile carrier for information about your plan and any charges that may apply for receiving text messages.

4. How to Opt-Out

You can opt-out of receiving SMS messages at any time. To stop receiving messages, simply reply with "STOP" to any of our SMS messages. After you opt-out, you will no longer receive messages from us unless you subscribe again.

5. How to Get Help

For help, you can reply with "HELP" to any SMS message. You may also contact us directly at:

(918) 984-4744 Tulsa & Greater Northeastern Oklahoma
(405) 446-9604
OKC & Greater Central Oklahoma
(405) 445-7257
Fax

6. Use of Your Information

We collect and use your phone number for the purpose of sending you text messages related to your subscription, promotions, updates, and customer service. We will not share your phone number with third parties for marketing purposes.

7. No Guarantee of Availability

We make no guarantees regarding the availability or performance of the SMS service. While we strive to ensure our service operates smoothly, there may be occasional delays or issues beyond our control.

8. Data Usage

By subscribing to our SMS service, you agree to provide accurate and current contact information, including your phone number. You are responsible for keeping your information up to date. We are not liable for any issues resulting from outdated or incorrect information.

9. Privacy and Data Protection

Your privacy is important to us. We will handle your information in accordance with our Privacy Policy. We will only share your personal data as necessary to operate the SMS service and in compliance with applicable laws.

10. Age Requirement

You must be at least 13 years of age to use our SMS service. By subscribing, you confirm that you are 13 years or older. If you are under 13, please do not subscribe to this service.

11. Amendments to These Terms

Shelby Healthcare reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated "Effective Date." By continuing to receive SMS messages from us after any changes, you agree to the updated terms.

12. Limitation of Liability

Shelby Healthcare is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the SMS service. This includes but is not limited to any technical issues, delays, or failures in message delivery.

13. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

(918) 984-4744 Tulsa & Greater Northeastern Oklahoma
(405) 446-9604
OKC & Greater Central Oklahoma
(405) 445-7257
Fax

301 North Harvey, Suite 215
Oklahoma City OK, 73102